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Lydia Yi
Sales Manager - Lydia Yi skype+86-18928404004
  • Phone
    Phone
    +86-18928404004
    Call me
  • WeChat
    Scan QR code and add WeChat
    +86-18928404004
    WeChat
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    +86-18928404004
    WhatsApp
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    yilu@neware.com.cn
    Send Email
Damon Yao
Sales Manager - Damon Yao skypelive:damonyao_2
  • Phone
    Phone
    +86-13924617429
    Call me
  • WeChat
    Scan QR code and add WeChat
    +86-13924617429
    WeChat
  • whatapp
    Scan QR code and add WhatsApp
    +86-13924617429
    WhatsApp
  • E-mail
    E-mail
    yaoyihan@neware.com.cn
    Send Email
Damon Yao
Sales Manager - Damon Yao skypelive:damonyao_2
  • Phone
    Phone
    +86-13924617429
    Call me
  • WeChat
    Scan QR code and add WeChat
    +86-13924617429
    WeChat
  • WhatsApp
    Scan QR code and add WhatsApp
    +86-13924617429
    WhatsApp
  • E-mail
    E-mail
    yaoyihan@neware.com.cn
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  • If you don't know how to connect the equipment?

    Two ports are parallel ports, you can select anyone to connect the middle machine and the lower machine in series. 

    You can also select any ports to connect the two lower machines. 

    If there is only one middle machine, you can connect the middle machine's network port and computer's network port.

    If thers are many middle machines, the network cable connected to the network port of the switch or the LAN port of the router, which inserts into the network port of the middle machine.

  • If you don't know how to use clamps?
    Clamp wires have positive and negative wire code tubes, which can be wired according to V +, I +, V -, I -.
  • The middle machine can be connected, but the lower machine can not be connected.
    The middle machine can be connected, but the lower machine can not be connected.
  • How to modify the repeated equipment number about 3008/ 4008 series?
    Use our calibration software to complete the chamber number modification.
  • If you find there's no channel display on software, when you connect the new equipment with the previous equipment in the same series. What should you do?
    You need to search the new equipment through the middle machine again and remap it once.
  • What is the computer configuration standard for software installation?
    CPU:i5处理器;内存:6至8G;硬盘:1T;最佳运行境:Win7,64位。新电脑要重新分区,保证系统盘以外的软件安装盘有400G以上空间.切记不要把软件安装在系统盘上。分区可网上下载”分区助手”,经费允许的情况下尽量配置品牌机,如联想,戴尔,惠普等大品牌,协调性能好,质量有保障。
  • Software installation is not successful. And it is also not uninstalled yet. What's more, it remind us that the window installer package is damaged.
    The system confirms the patch, and it is recommended to load the patch file into the client installation package later.
  • If ther are 10 equipments mapping, there are only 8 equipments display.
    客户端默认1*8映射方式,可以更改客户端配置文件选择1*16。
  • You are prompted IP conflict or IP occupied when you set IP.
    You can set IP address via the key and watch it on LCD screen.
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